Everyone Should Publish the Deepest, Most Direct Competitive Evals They Can. Case Study: $100m ARR Gorgias for AI CX
Everyone should publish the deepest, most direct competitive evals they can Will there always be some bias? Yes But @gorgiasio did it the right way in ecomm CX: 👉Open-sourced the whole harness👉8,356 live conversations, 18 vendors👉#1 in support, but they…